Contact Us
We're here to help, 24/7. Choose the contact method that works best for you.
Need help right now?
The fastest way to reach us is via Telegram. Our support team usually replies within 5 minutes during peak hours, and within 30 minutes overnight.
💬 Chat with us on Telegram
Business Information
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Business Name
NaNa TopUp Co., Ltd. (brand: NaNaTopUp)
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Address
No. 3030, St. 360, Sangkat Boeng Keng Kang 3, Khan Boeng Keng Kang, Phnom Penh, Cambodia
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Founded
2026, Phnom Penh, Cambodia
Support Hours
Monday – Friday24 hours
Saturday – Sunday24 hours
Public Holidays24 hours
Average reply timeunder 5 min
What to Include in Your Message
To help us resolve your issue faster, please include the following information when you contact support:
- Your Order ID (format: TK-YYYYMMDD-XXXXXX)
- The game and package you ordered
- The Game User ID and Server/Zone ID you entered
- Screenshot of your KHQR payment confirmation
- Brief description of the issue
For Business Inquiries
If you're interested in partnerships, bulk orders, reseller programs, or media coverage, please email us directly at [email protected] with the subject line "Business Inquiry".